Privacy Statement
PRIVACY POLICY OF MERCEDES-BENZ FINANCIAL SERVICES USA LLC / DAIMLER TRUST ("we", "us", and "our")

FACTS

WHAT DOES MERCEDES-BENZ FINANCIAL SERVICES DO WITH YOUR PERSONAL INFORMATION?

 

 Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us.  This information can include:

  • Social Security number and income
  • account balances and payment history
  • transaction history and assets

 

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Mercedes-Benz Financial Services chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does Mercedes-Benz Financial Services share?

Can you limit this sharing?

For our everyday business purposes—

such as to process your transactions, maintain

your account(s), respond to court orders and legal investigations, or report to credit bureaus

                Yes

No

For our marketing purposes—

to offer our products and services to you

                Yes 

No

For joint marketing with other financial companies

                Yes

No

For our affiliates’ everyday business purposes—

information about your transactions and experiences

                Yes

No

For our affiliates’ everyday business purposes—

information about your creditworthiness

                 No

We don’t share

For our affiliates to market to you

                Yes 

Yes

For nonaffiliates to market to you

                 No

We don’t share

 

 

 

To limit

our sharing

 

         Call (866) 701-5053 — our menu will prompt you through your choices

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.  When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

 

 

Questions?

Call (800) 654-6222  

 

Who we are

Who is providing this notice?

Mercedes-Benz Financial Services USA LLC; Daimler Trust

(collectively referred to as “Mercedes-Benz Financial Services”)

 

What we do

How does Mercedes-Benz Financial Services protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.

How does Mercedes-Benz Financial Services collect my personal information?

We collect your personal information, for example, when you

  • apply for financing or apply for a lease
  • give us your income information or provide employment information
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.  See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include companies with a Mercedes-Benz or Daimler name; financial companies such as Daimler Insurance Agency LLC; and nonfinancial companies such as Mercedes-Benz USA, LLC.  

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Mercedes-Benz Financial Services does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include automobile dealers and insurance companies.

 

Other important information

California residents:  You will also be provided an “Important Privacy Choices for Consumers” notice explaining your rights under California law.

WEB SITE PRIVACY STATEMENT
This Web Site Privacy Statement explains our practices regarding information received from you when you visit our Web Site and use our online services.
A. Visits to our Web Site
If you submit to us a credit application through our Web Site, we collect information we receive from you on the online application, including identifying information such as name, address, and social security number, and additional information such as income. We use such information to process your application.
B. Collection and Use of Personal Information
If you submit to us a credit application through our Web Site, we collect information we receive from you on the online application, including identifying information such as name, address, and social security number, and additional information such as income. We use such information to process your application.
If you become an account holder and choose to create an online profile, we will request certain identifying information, such as name, zip code and e-mail address. The provision of your e-mail address is optional. We will use your e-mail address for marketing research and other marketing purposes. We also may share your e-mail address with our affiliates, smart authorized dealerships, and any companies providing marketing, research, or other services for us.
Certain services or functions of our Web Site, such as applying for credit, may not be available if you choose not to provide your information. Your use of an online service will be your consent to the use of your personal information in the way described.
C. Disclosure of Personal Information
We may disclose information we collect with:
  • Affiliated companies, which include companies that control us, any company we control, and any company under common control with us
  • Companies that perform marketing services on our behalf or other financial institutions with whom we have joint marketing agreements. This includes authorized smart dealerships
  • Other nonaffiliated third parties as permitted by law, such as companies that perform services on our behalf or in response to law enforcement activity. Information we collect may also be transferred in connection with a change or merger of the company
D. Changes to our Privacy Statement
Our business and the laws that regulate us change from time to time, and we therefore reserve the right to change our Web Site Privacy Statement. If we make a change to this policy, we will post the revised version on this Site. Any information that we collect now will be used consistently with the Web Site Privacy Statement in effect at the time of use.
E. Security of Information
We have in place security measures to protect your personal information, including administrative, technical, and physical safeguards. We use secure socket layer (SSL) encryption to protect your information during transmission when you utilize our online services.
F. Cookies
A cookie is a small data file sent by a web site to a computer's hard drive through a web browser that enables the site to recognize a visitor's web browser and to record activities on the web site. We use cookies to recognize the login information of account holders when they return to our Site. We also use cookies to recognize visitors to our site when they visit certain other web sites to tailor advertisements that we believe would be of interest to these visitors.
G. Use of Web Site
We intend this Site for use only by adults who are 18 years of age or older. If you are not 18 years of age or older, please do not submit any information to Mercedes-Benz Financial Services USA LLC, Mercedes-Benz Financial Services Services, or Daimler Trust.
This Web Site Privacy Statement is effective on March 3, 2009.
SOCIAL SECURITY NUMBERS
We collect Social Security numbers in establishing, maintaining, and servicing customer accounts. It is our policy to protect the confidentiality of, prohibit the unlawful disclosure of, and limit access to Social Security numbers.
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